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Sector: Finance

Course structure: Bespoke

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Mercer

Our Challenge

Presenting over webcam throws up a number of challenges that face-to-face presentations don’t have. Making real eye contact is impossible. Going straight to slides – a standard way of presenting remotely – creates an immediate disconnect with the audience. Varying bandwidth speeds cause lags and miscommunication. And building rapport with an audience can seem not only difficult, but also completely irrelevant – how do you dynamically engage with people thousands of miles away?

Mercer also wanted to make sure the training was completely different from what they’d ran before. Global Learning & Development Leader Liz MacGillivray told us they wanted to move away from classroom learning to “fun, bite-sized, colleague-engaging learning of the future.”

We adapted our flagship course, Presenting with Presence, into five 90-minute webinars for a group of six managers from different divisions and locations around the world. They were to be the pilot group to “beta test” the new online PWP.

Bill, the coach from Maynard Leigh Associates, took the participants through the five Ps of powerful presentations over the sessions and gave feedback on their virtual presence. Through the five sessions, they prepared through rehearsal and direction, clarified their purpose, unlocked their passion, established their presence, and brought their personality to the forefront.

If this case study was useful, take a look at these:

Aviva
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Our task was to help a group of new employees build trust more effectively by developing their cultural understanding.

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Barclaycard
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Barclaycard

Barclaycard’s middle managers were challenged to shift their thinking dramatically.

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Maynard Leigh logo
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